Return & Refund Policy
Last updated: September 2026
Infigrity IT Services Pvt. Ltd. delivers custom IT and digital services. Given the nature of that work, our refund policy is as follows.
1. Service-based refunds
Once a project has commenced, refunds will not be provided for work already completed.
2. Project cancellation
If a client cancels a project before commencement, a partial refund may be considered based on the signed agreement for that project.
3. Non-refundable purchases
Any digital products, licenses, or third-party integrations purchased on behalf of the client are non-refundable.
4. Dispute resolution
If you’re dissatisfied with our services, please reach out to contact@infigrityit.com and we’ll work with you towards a resolution.